What if I didn’t receive a link for the watch portal?
All festival digital content is available at watch.insideout.ca
How long do I have to watch the films?
Once you press “play” on a film, you have 48 hours to complete your viewing.
The All Access Pass allows for one viewing of all films on the platform, for one household. Access to all digital screenings, regardless of when ‘Play’ is pressed, will end at 11:59pm on June 5.
Do I need to download an app to watch?
No, you do not need to download and install an app to watch. Inside Out does offer an Apple TV or Roku app, but it is not required.
Can I stream on Roku?
Yes, please search ‘Inside Out’ and add to channel to stream from your Roku app.
Can I stream on AppleTv?
Yes, please search ‘Inside Out’ and add to channel to stream from your AppleTV app.
You can AirPlay from most browsers if you have Apple TV by selecting the cast button on the bottom right-hand side of the player.
What are the system requirements?
You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.
What are the requirements for Windows computers?
Windows 7, Windows 8.1 or Windows 10
Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.
What are the requirements for Mac computers?
Mac OSX 10.12 or later
Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.
Can I watch content on my iPhone/iPad?
Yes, you can watch content using Safari on iOS 11.2 or later. Please note that you must have “Screen Mirroring” turned off for content to play.
Can I watch content on my Android Device?
Yes, you can watch content using Chrome on Android 6.0 or later.
Can I Chromecast content?
You can Chromecast from a Chrome web browser on PC and Mac computers by selecting the cast button in the bottom right-hand side of the player.
What happens if I forget my password?
Use the password reset option on the login page to reset your password. You will need access to the e-mail address you use to log in.
Why does video playback stall or not play smoothly?
We use adaptive bitrate streaming, which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is weak or inconsistent, you may experience problems during playback. If you’re on wifi, try moving closer to your router.
