A core value of Inside Out’s guiding strategic plan is that Inside Out is accessible and inclusive: a safe and welcoming space for filmmakers and film fans from around the world. We respect, reflect and celebrate our communities’ diversity and strive for inclusion of all persons.

Inside Out endeavours to be a leader in the film festival industry on the provision of accessibility supports for artists and audience members with disabilities. Click below on Industry-wide Projects for information on Inside Out led initiatives to increase accessibility. Click on Accessibility Practices to view our current practices.

Accessibility Policies and Practices

Inside Out is committed to improving accessibility for all audience members by identifying, removing, and preventing barriers. The Reel Access discount is available for students, seniors, underwaged patrons, and patrons with disabilities. Valid for in-person and digital screenings during the 2022 2SLGBTQ+ Film Festival. Must be in Ontario to view digitally.

For more information on accessible ticketing or to inquire about Reel Access discounts for All Access passes, please email us at

When in-person screenings resume: For youth (24 and under) and seniors (65+), we offer free tickets for weekday screenings that begin before 6pm. Tickets cannot be reserved in advance and must be picked up in person at the Inside Out Box Office at TIFF Bell Lightbox (350 King St. West) on the day of the screening, limit 1 ticket per person, limited quantities available.

For digital screenings: a range of free content is available. Check our website or choose the “Free Content” filter on our Festival schedule page.

TIFF Bell Lightbox is a physically accessible venue as are all Inside Out party and reception venues.


Accessible Parking – Limited Spots Available
  1. Email Michael McNeely at  to book an accessible parking spot. Provide name, day and time.
  2. Pick up pass at the IO box office at TIFF during regular box office hours (until 30 mins of last IO screening that day) or ask Michael to prepare one to print out yourself.
  3. Walk ups can go to box office during regular box office hours to request a parking spot.

One support person accompanying a person with a disability will be allowed to enter Festival events and screenings free of charge, provided the main attendee has a ticket. Support persons are required to obtain a free ticket from the box office (subject to availability).

Inside Out welcomes people with disabilities and their service animals. Service animals are allowed at our venues in areas that are open to the public.

Phonic Ear Assistive Listening Devices (ALDs) are available at TIFF Bell Lightbox. The devices, compatible with any Festival screening, are available to patrons requesting them through the TIFF Box Office

Inside Out is committed to achieving our goal of captioning or full subtitling for all films selected to screen at the 2022 Inside Out Toronto 2SLGBTQ+ Film Festival. In-person screenings will include open captions and ASL interpretation for film introductions and Q&As is available upon request. To confirm captioning for a screening choose “Accessible Titles” on our Festival schedule page, or check film information for any Digital Cinema screenings.

For more information or to request ASL interpretation for a screening, please email us at  


We are soliciting captions or full subtitles for all our 2022 programming, depending on content that is provided. In 2021, 69% of our features and 73% of our shorts were fully captioned or subtitled.

All foreign-language films are screened in their original language with English subtitles. Films that are 100% subtitled are included in our listing of Accessible Titles.

If you would like to request ASL interpretation (American Sign Language) for a screening, please email boxoffice[at]


All interpreting requests must be booked 24 hours in advance.

When in-person screenings and events are possible again, Inside Out will provide a minimum number of relaxed screening events for those with stimulus sensitivity or those looking for a more relaxed environment to enjoy a film. Where possible, a quiet space lounge will be available.

We encourage our patrons to refrain from wearing perfume, cologne and other scented products when visiting the theatres; however, we cannot guarantee a scent-free environment. Should you have an allergy to scented products and require a change in your seating location, please consult with our venue staff and we will relocate you to comparable seating where possible.

Industry-wide Projects to Increase Accessibility

Funded by the Toronto Arts Council, this 2019-2020 project brought together film festival representatives and disability activists/consultants to address obstacles to accessibility at film festivals in Toronto. The project held a well-attended Discovery Forum in May of 2019 to bring the discussion of accessibility to the foreground. A follow-up in-person forum planned for 2020 was cancelled due to COVID-19 and replaced with an industry survey on accessibility improvements. The project also created an Accessibility Resource Guide for film festivals.

The Accessibility Resource Guide is part of the Investment Readiness Program funded by the Government of Canada’s​ SI/SF Strategy​.

In 2020, with funding from the Investment Readiness Program of Employment and Social Development Canada, Inside Out initiated a project to investigate the feasibility of a central toolhouse to provide accessibility supports, equipment and services to event producers in Toronto with the aim to increase overall accessibility. When the toolhouse was deemed not currently feasible, the project dug deeper to look at what kind of change was needed for accessibility to be prioritized throughout the culture of an organization. The result is a useful report of case studies on organizational transition that can lead to a “culture of accessibility” in all organizational operations.  Download a copy of that report here.

This 2020-21 project is funded by the Canada Council for the Arts and focused on developing a standard set of policies and procedures for the advancement of accessibility in the film festival sector. Led by an Advisory Committee of festival reps and disability activists and in partnership with the Creative Users Project, the project aims to release a standard document of policies and procedures by the end of 2021.

For more information on Inside Out Accessibility Initiatives, contact Steen Starr at